Lauri's Proven Method for Successful First Meetings: A Five-Part Series (5/5)

Welcome to our five-part series of blog posts where our CEO, Lauri, shares his proven method for conducting successful first meetings. The inspiration for this series came from Siiri Laaksonen from Talentbee, and over the course of five days, Lauri will break down each stage of his process and provide valuable insights and tips to help you make the most of your first meetings, regardless of whether you're in sales, marketing, or customer service.

If  you're looking to improve your first impression or simply want to learn new techniques for conducting successful first meetings, join us as we take a closer look at Lauri's approach and gain knowledge that will help you excel in your field.

Part 5: The recap

In the final video of the series, Lauri delves into the final phase of his introduction meetings with customers: the recap phase

He explains that he always leaves five minutes for the end of a meeting to agree on action points and planning next steps. Rather than dictating the course of action, he encourages the customer to share their thoughts on how they would like to proceed, giving them a sense of control and ownership over the situation.

After the meeting, Lauri also makes a point to send a personalized, video-based recap message as soon as possible, ideally within 45 minutes of the meeting's end.

He emphasizes the importance of keeping these videos short, under 90 seconds, and personalized to the customer. This approach, he says, differentiates his company from others and helps to make the customer feel valued.

He notes that his process has been fine-tuned over the course of 10 years, but is always open to new ideas and insights.

That’s all for now, hopefully you enjoyed the content and found it helpful 😊